How can I tell about the bug?

You can tell us about bugs you’ve met in the “Support” section or write a letter to support mail. . Our support team will deliver information about this bug to our developers and we will make everything we can to fix it.

FAQ menu

Crypto wallet

Why do you need a crypto wallet?How does a crypto wallet work?What is the best crypto wallet for beginners?Custodial vs Non-Custodial Wallets: Which is Better?What is NOW Wallet?What's the difference between ChangeNOW and NOW Wallet?Hot or Cold Wallets? What's the Difference?Is there a desktop version of NOW Wallet?How many wallets can I have?

Manage my assets

How to receive / send crypto?Which cryptocurrencies does NOW Wallet support?Can I exchange crypto in NOW Wallet?Why should I exchange crypto right in the crypto wallet?What should I do, if my token is not listed?What are wrapped tokens?What are network fees? What is an ETH gas fee?Can I use a hardware wallet with NOW Wallet?

Support and Troubleshooting

How can I tell about the bug?I can't find the answer to my question. How do I contact Support?

Getting started with NOW Wallet

How to install NOW Wallet?Does NOW Wallet have social media to follow?How do I put money into my NOW wallet?What is my Token address?What’s the difference between a private key and a recovery phrase?

Security

How to protect my wallet?What happens if I send cryptocurrency to the wrong address?Am I in control of my private keys?How should I store my recovery phrase?How to report scammers or phishers?Where to find my recovery phrase?Is NOW Wallet a safe Wallet?

NFT’s and Staking

What is NFT?Do you need a crypto wallet for NFTs?What is staking?What are the benefits of Staking?How to Stake Crypto?Can you make money with NFT?Should You Stake?

Other

What is PoS?What is PoW?What are coins?

Questions not answered?

If you haven't found the answers you're looking for on our site, then please don't hesitate to contact us. We’ll help you as soon as possible.